Dear patients,
a week on from the awful flooding in Pontypridd, things are moving apace here in the surgery.
- We have successfully partially re-opened our Eglwysbach surgery yesterday (Monday) but with the basement level closed to patients. We are unable to do any admin eg sorting prescriptions from our Pontypridd site currently.
- We are hoping to get our new office complete by the end of this week, and phone-lines activated which should help to relieve the strain on the limited number of phone-lines we have in our branch surgeries.
- Unfortunately there are no patient toilets available in Eglwysbach currently, so if you think you might need to provide a urine sample then can you please try and do this in advance, or else bring one down after your appointment.
Owing to the ongoing issues with lack of GP rooms, we anticipate reduced availability of routine appointments for the coming months which is such a shame as we have only recently recruited new GPs, but would urge you all to try our e-consult facility via our website if you think you might need to see a GP. This allows us to clinically triage your symptoms or query and then offer you an appropriate appointment where needed.
Finally, please remember that your local chemist can deal with many common problems through their Minor Ailments scheme, and can supply free medicines by this mechanism. Please see Taff Ely Cluster website for more info.
a week on from the awful flooding in Pontypridd, things are moving apace here in the surgery.
- We have successfully partially re-opened our Eglwysbach surgery yesterday (Monday) but with the basement level closed to patients. We are unable to do any admin eg sorting prescriptions from our Pontypridd site currently.
- We are hoping to get our new office complete by the end of this week, and phone-lines activated which should help to relieve the strain on the limited number of phone-lines we have in our branch surgeries.
- Unfortunately there are no patient toilets available in Eglwysbach currently, so if you think you might need to provide a urine sample then can you please try and do this in advance, or else bring one down after your appointment.
Owing to the ongoing issues with lack of GP rooms, we anticipate reduced availability of routine appointments for the coming months which is such a shame as we have only recently recruited new GPs, but would urge you all to try our e-consult facility via our website if you think you might need to see a GP. This allows us to clinically triage your symptoms or query and then offer you an appropriate appointment where needed.
Finally, please remember that your local chemist can deal with many common problems through their Minor Ailments scheme, and can supply free medicines by this mechanism. Please see Taff Ely Cluster website for more info.
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