Eglwysbach Medical Practice
  • Home
    • Tonteg Branch
    • Ynysybwl Branch
    • e-Consult
    • Cymraeg
    • New Patient Information
    • Privacy Policy & Subject Access Requests
  • News
  • Staff
    • Doctors
    • Healthcare Professionals
    • Management
    • Attached Healthcare Team
  • Prescription Requests
    • Eglwysbach Prescription Requests
    • Tonteg Prescription Requests
    • Ynysybwl Prescription Requests
    • My Health Online
  • Useful Info
    • Access
    • Opening Hours
    • When we are closed
    • Disabilities / Parking
    • Home Visits
    • Telephone Consultations
    • GP Registrars
    • Confidentiality
    • Private Fees
    • Practice History
    • Comments / Complaints
  • Services
    • Choose Well! >
      • Pharmacy
      • Minor Illness
      • Urgent Eye problems
      • Physio
    • Child Health Surveillance
    • Minor Surgery
    • Family Planning
    • Travel Advice & Diazepam for Flying
    • Women's Health >
      • Well woman / Cervical Smears
      • Coils and Implants
  • Location & Contact
    • Useful Contacts
    • Patient eMail
    • Website Feedback
  • Patient Resources
    • Sick Leave

Practice Statement to ALL patients

16/3/2020

 
Dear Patients,
We understand that this is a frightening and unsettling time for all of you, as it is for us.  We are navigating this unprecedented period with you, dealing with uncertainty and the daily changing of advice.

We are doing this to the best of our abilities with the resources we have, and with the health and well-being of ALL our patients in mind.  We care for over 15,100 patients across 3 sites, one of which has been badly damaged in the floods and is only partially operational. We know that unfortunately many of you have been similarly affected, but worse for you, as it was your homes that were damaged.

We are trying to keep as many essential services active whilst trying to minimise the contact between potentially infectious people, and our staff and patients.


The staff who will be seeing these patients are doing so willingly at their own risk, and with the limited protective equipment provided to us.

We appreciate the inconvenience caused to you all, and that some decisions have caused disquiet among our patient population. We ask at this time of national emergency that you work with us if you can, to support our staff and help to keep us open and able to see and treat as many of you as possible. There are no perfect solutions - all sites are limited by location, space, parking and staffing levels and the decisions we make are based on keeping the largest number of patients and staff safe whilst still seeing as many of you as we can, when clinically appropriate. 


With specific reference to Ynysybwl, the risks ‘outside’ the surgery are minimal just like anywhere else patients may choose to go in the open air in the coming weeks or months.  The number of patients we are seeing there who could possibly be affected by Covid19 is minimal as we are speaking to them by phone in advance, and a cleaning regime is in place after all patient consultations.  Any patients where we feel they have coronavirus will NOT be attending.  Many other local surgeries are using one site for those with cough/fever similar to us, as this minimises risk for all patients attending other branches.  Some surgeries are still having potentially affected patients attending amongst their usual patients for instance if they only have one site; but we believe with 3 sites this is the best way to mitigate risk to you all.  We are working to ‘best practice’ amongst our peers across Wales, and are following all Public Health Wales advice as well as UK government recommendations.

We are liaising with the local health board, as well as local councillors, assembly members and members for parliament.  We have discussed this situation with the local Community Health Council who are happy to discuss any concerns you may have. while we continue to manage this difficult clinical situation.


This is an exceptionally stressful time for everyone, and your understanding is greatly appreciated.

​The Partners.

Comments are closed.
    Newsletter Summer 2018
    ​Please enter your email address below, (having reviewed our privacy policy), to receive surgery news updates.  You will be sent an email in which there will be a link you need to click in order to verify your subscription:
    Privacy Policy

    Enter your email address:

    Delivered by FeedBurner

    RSS Feed

    Newsletter Spring 2018
    Newsletter Autumn 2017
    Newsletter Spring 2017

    Archives

    February 2023
    December 2022
    November 2022
    October 2022
    September 2022
    April 2022
    December 2021
    November 2021
    August 2021
    July 2021
    May 2021
    March 2021
    February 2021
    January 2021
    December 2020
    October 2020
    September 2020
    April 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    July 2019
    June 2019
    May 2019
    April 2019
    March 2019
    December 2018
    November 2018
    October 2018
    September 2018
    August 2018
    July 2018
    May 2018
    March 2018
    December 2017
    October 2017
    July 2017
    May 2017
    April 2017
    November 2016
    October 2016
    April 2016
    March 2016
    December 2015
    November 2015
    September 2015
    March 2015
    February 2015
    December 2014
    November 2014
    October 2014
    September 2014
    August 2014
    June 2014
    May 2014
    March 2014
    February 2014
    December 2013
    October 2013
    September 2013
    July 2013
    June 2013

Privacy Policy
Send Website Feedback

2022